Frequently asked questions
FAQ
Quick answers about delivery, privacy, payments, and how LaunchStencil works.
How fast do I get the plan?
Base and Plus are typically ready in about 10 minutes. Pro includes an AI-generated plan in about 10 minutes, with post-delivery product support scheduled separately.
Is my result public?
No. LaunchStencil uses private access links and technical protection to restrict access.
Where is data stored?
Core application data is stored in the EU.
Do you store card details?
No. Payments are handled by the payment provider. LaunchStencil stores only transaction identifiers and status.
Is this for startups or existing businesses?
It works for founders at idea stage and for existing teams launching a new offer, a new customer group, or a new country.
Can I use it for ecommerce, SaaS, or services?
The plan works for online stores, SaaS, service businesses, marketplaces, and expert-led businesses.
Is this useful before I run ads?
Yes. It is designed for pre-scale decisions so you can test channels with discipline before spending heavily.
What do I receive after submitting the brief?
You receive a private result link by email with a clear recommendation, the customer groups to target, your value proposition, your first offer, a plan to get first customers, a 2-week testing plan, and a 30/60/90 day action plan.