LaunchStencil

Legal

Privacy Policy

Effective date: 11 March 2026

This Privacy Policy explains how LaunchStencil collects, uses, shares, and protects personal data when you use our service.

1. Controller and contact details

Controller: David Tsiklauri pr Beograd
Address: Studentski Trg 4, Floor 7, Belgrade (Stari Grad), 11000, Serbia
Registration number: 68367786
Tax ID (PIB): 115439979
Email: support@launchstencil.com

2. Categories of personal data

We may process the following categories of personal data:

  • Contact and order data (for example, email address, order references, and order status details).
  • Brief and account data (for example, information you submit in briefs and account-related details).
  • Technical and security data (for example, IP address, device/browser metadata, access logs, and security events).
  • Payment-related metadata (for example, transaction identifiers, payment status, and anti-fraud signals).

3. Purposes of processing

We process personal data to:

  • Operate and maintain the service.
  • Generate and deliver requested outputs.
  • Process orders and related records.
  • Send service emails and transactional communications.
  • Provide customer support.
  • Protect the service, prevent fraud, and monitor security.
  • Maintain operational logs and reliability records.
  • Comply with applicable legal and regulatory obligations.

4. Legal bases

Where applicable, we rely on the following legal bases:

  • Contract: to provide the service you request.
  • Legitimate interests: to secure, support, and improve the service and prevent misuse.
  • Legal obligation: to meet tax, accounting, and other legal duties.
  • Consent: where required by law.

5. Service providers and sharing

We share personal data only as necessary with service providers that support our operations, such as:

  • Hosting infrastructure providers.
  • Email delivery providers.
  • AI processing providers used to generate outputs.
  • Analytics/monitoring providers, if used for operations and security.
  • Payment providers.

Paddle processes transaction data as Merchant of Record for payments.

We may also disclose data to competent authorities when required by law.

6. International data transfers

Some providers may process personal data outside your country or outside the EEA/UK. When this occurs, we apply appropriate safeguards required by applicable data protection law.

7. Data retention

We retain personal data only for as long as necessary for the purposes described in this policy, including service delivery, support, security/fraud prevention, and legal compliance. Retention periods may vary by data type and legal requirements.

8. Your rights

Depending on applicable law, you may have rights to access, rectify, erase, restrict, object to processing, request portability, and withdraw consent where processing is based on consent.

To exercise your rights, contact us at support@launchstencil.com.

9. Cookies

We currently use only essential cookies required for core functionality and security.

10. Security

We implement reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, or alteration.

11. Contact

For privacy-related questions, contact support@launchstencil.com.